Privacy Policy
Last updated: 15 October 2026
SF Design Studio respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how SF Design Studio collects, uses, stores and discloses personal information provided through our websites, forms, email communications and business systems.
Personal information we collect
We may collect personal information that you voluntarily provide to us, including:
• your name
• email address
• telephone number
• business and contact details
• information provided through enquiry, discovery, onboarding or project forms
• correspondence and information you provide while working with us
• billing, account and administrative information where required to provide our services
We only seek information that is relevant to our business activities and the services we provide.
How we collect information
Personal information may be collected when you:
• contact us by email or through a website
• complete a form or questionnaire
• engage SF Design Studio to provide services
• communicate with us during a project or ongoing business relationship
• otherwise provide information to us directly
Some of our services and business processes use third-party technology platforms to collect, process or store information on our behalf.
How we use personal information
We may use personal information to:
• respond to enquiries
• communicate with clients and other business contacts
• provide, manage and support our services
• plan, configure and deliver client projects
• administer accounts, billing and business records
• operate our websites, forms and other business systems
• maintain the security and integrity of our systems
• meet applicable legal and regulatory requirements
We do not sell personal information.
Third-party services
SF Design Studio uses third-party technology and service providers in operating its business.
Information may therefore be processed or stored using services provided by organisations such as Microsoft and other platforms used to deliver client projects and administer our business.
Where appropriate, those providers handle information in accordance with their own privacy, security and data-handling arrangements.
Disclosure of personal information
We may disclose personal information to service providers or collaborators where this is reasonably necessary to provide our services, operate our business or complete work on behalf of a client.
We may also disclose information where required or authorised by law.
We do not disclose personal information to third parties for the purpose of selling that information.
Storage and security
We take reasonable steps to protect personal information held by SF Design Studio from misuse, interference, loss and unauthorised access, modification or disclosure.
Personal information may be held within cloud-based business systems and services used by SF Design Studio.
Access and correction
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
We may need to verify your identity before providing access to personal information.
Retention
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business and project records, or where retention is required by law.
Information that is no longer reasonably required may be deleted or otherwise securely disposed of where appropriate.
Privacy enquiries
If you have a question or concern about how SF Design Studio handles personal information, please contact:
SF Design Studio
Ballarat, Victoria, Australia
Email: mail@sfdesignstudio.com.au
Ballarat, Victoria, Australia
Email: mail@sfdesignstudio.com.au
We will consider privacy enquiries and take reasonable steps to address any concerns raised.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, systems, services or legal requirements.
The current version will be published at this location with its most recent update date.